KC

Kevin C. one year ago • From Google

Rating

Bad

Reception staff unhelpful and dismissive throughout

I would give zero stars if possible. The clinical and administrative team lack the competence and professionalism expected in a healthcare setting. Their approach to patient care is concerning. While one member of the nursing staff appears capable, others seem to require significant professional development or replacement. The medical practitioners do not inspire confidence in their qualifications or abilities. The practice appears to suffer from poor leadership and organisational issues. Substantial changes would be needed, including a review of staffing across all roles and a complete overhaul of recently introduced systems and procedures.

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