Meon Health Practice
Mrs C. one year ago • From Google
Excellent
Reception staff unhelpful, but urgent care made difference
I recently contacted the surgery regarding my son's health concern, which has been a recurring issue for him. Unfortunately, I have found that clinical staff sometimes seem dismissive of the condition, and I have experienced difficulties in securing appointments. The reception team can be unhelpful at times, making it challenging to arrange a consultation. They often direct us to the pharmacy, but given the frequency of my son's issue, the pharmacist has been unable to provide the treatment I was seeking. On this occasion, I was able to speak with a member of the urgent care team, and the experience was excellent. This staff member addressed my concerns thoroughly and offered helpful guidance that I had not previously received. Their approachable manner and readiness to arrange a follow-up appointment made a meaningful difference to my experience. It would be beneficial if more staff members at the surgery demonstrated the same level of helpfulness and positive attitude. I am grateful for the support provided during this interaction.
Attempting to schedule an appointment has been frustrating. When trying to book a visit for my young child, I was informed that I would need to join a queue at 8am and that advance bookings are not..
Meon Health Practice
Allan M.
I had a very positive experience with the nursing staff who helped address my husband's health concern. The service was outstanding from the initial phone contact in the morning, where I was able to..
Meon Health Practice
Chy L.
How was it possible to access the system at 8am (as evidenced by the screenshot) when all available GP slots had already been taken, despite the booking window only opening at that time? I was..
Meon Health Practice
Nicholas R.
The service provided fell short of expectations, with staff appearing indifferent to patient needs.
Meon Health Practice
Mark W.
The practice itself is satisfactory, however accessing urgent appointment slots presents considerable difficulty.
Meon Health Practice
Paul B.
My wife is someone who dislikes taking up the doctor's time and is reluctant to make appointments even when unwell. Over the past 2 years she has experienced persistent neck pain, and I encouraged..
Meon Health Practice
Richard B.
Extremely dissatisfied. Difficulty obtaining appointments at times of need. Falls short of expectations. Limited usefulness.
Meon Health Practice
Band B.
This practice has been disappointing compared to others I have experienced in different areas. The level of organisation and efficiency falls short of what I would expect from a healthcare provider...
Meon Health Practice
Gaynor D.
The appointment booking process feels unnecessarily complicated, and the experience of requesting an appointment left me feeling patronised. I feel stuck with this practice.
Meon Health Practice
jan h.
I am still awaiting the results from my recent hospital appointment. I attended for a blood test, but was questioned about the reason for my visit. This experience has left me with some concerns..
Meon Health Practice
Sean W.
After submitting a digital health request regarding shoulder discomfort, I was directed to attend the emergency department. Concerned about the strain on NHS services, I attempted to discuss my..
Meon Health Practice
Becca B.
The situation appears to be deteriorating. I waited in a queue with many others ahead of me for 20 minutes, during which only a couple of people were seen. I was phoning to follow up on a document I..
Meon Health Practice
Sandra M.
I called the surgery yesterday around midday and spoke with a member of the reception team. They were exceptionally helpful, demonstrating genuine kindness and understanding throughout our..
Meon Health Practice
skullcrusher g.
I am extremely disappointed with the level of care provided. My young adult son felt his concerns were not adequately addressed, and despite submitting multiple appointment requests through..
Meon Health Practice
abi a.
This practice has not met my expectations. I have experienced significant difficulty obtaining an appointment over an extended period. Routine non-urgent appointments do not appear to be available..
Meon Health Practice
Karl S.
This medical practice has significant issues with accessibility and patient care. Calling at opening time results in an automated message indicating no appointments are available that day. When..
Meon Health Practice
Admax A.
This practice, like many NHS facilities, feels like an inadequate area of healthcare provision. The online appointment system appears to have limited availability, with slots disappearing very..
Meon Health Practice
Imie I.
I would give this practice the lowest possible rating. I have serious concerns about the approach to patient care here. Since my partner and I recently registered with this practice, we have..
Meon Health Practice
Jacqueline J.
I called the practice and spoke with a helpful and friendly member of the reception team yesterday when I was experiencing some difficulties with an online system. They were genuinely keen to assist..
Meon Health Practice
Karen L.
I'm experiencing a recurrence of a previous condition, and this episode is significantly more severe than what I've dealt with previously. I attempted to contact the practice by phone moments ago,..
Meon Health Practice
Andrew C.