PW

Peter W. one month ago • From Google

Rating

Bad

Reception staff unhelpful, online booking only system

The receptionist was discourteous and appeared to lack adequate training for their role in the NHS. The practice has discontinued telephone appointments and now only accepts bookings through their online system. This approach is problematic for older patients and those without internet access. The practice appears to be among the poorest performing in the area. During a separate conversation about life insurance, the provider mentioned concerns about this particular practice, which raises questions about its reputation.

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