DP

D P. 3 years ago • From Google

Rating

Bad

Reception staff unhelpful when seeking ongoing support

An extremely disappointing practice experience. The primary concern stems from unhelpful interactions with a member of the reception staff. Obtaining meaningful assistance for my chronic health management directly from a clinician has proven very difficult. The overall service feels fragmented and inadequate. I am actively seeking to move to another provider. The reception team appears to be the main point of contact rather than qualified medical professionals. This falls well short of acceptable standards. 😔

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