BV

Beatris V. 3 years ago • From Google

Rating

Bad

Reception staff unhelpful with language barrier

I found this experience deeply unsatisfactory. Due to language barriers, I visited in person to arrange an appointment. The receptionist showed little willingness to assist me. I was instructed to telephone instead, with an offer that a translator could be arranged for a phone conversation. When I called from home, the same person answered but was unwilling to help further, suggesting I ring back at another time. I chose not to pursue this further and have decided to seek care elsewhere. This was very disappointing. Healthcare access is a serious matter and should be treated accordingly.

Other reviews for The Roxton Practice