DB

Dawn B. 7 months ago • From Google

Rating

Bad

Reception staff was dismissive when posting prescription

I visited the practice today to submit a prescription. A member of staff emerged from the back office and displayed a rather curt and dismissive demeanor. She mentioned that the team was under considerable pressure with limited staffing levels. Before I could explain my reason for being there, she made her comment. In my view, her approach and manner seemed unsuitable for a role that requires strong interpersonal skills.

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