LH

Lorraine H. 2 years ago • From Google

Rating

Excellent

Reception staff went above and beyond to help

I am not a regular patient myself, but my parent is a patient here and I needed to arrange a prompt appointment for them, though it was not an emergency situation. The reception team went above and beyond to assist! I have actually attended this practice on several occasions previously when accompanying another family member, and throughout those visits the entire team demonstrated exceptional care. The clinical staff showed genuine compassion and never made appointments feel rushed, ensuring that both my parent and I felt genuinely valued and heard. I am deeply grateful to everyone involved for their support during what was a challenging time for our family. I want to express my appreciation to all staff members and clinicians, as they are truly valued members of the NHS and deserve recognition for their dedication. Thank you so much for everything ❤

The Forum Health Centre

2 years ago

Dear Lorraine Thank you for taking the time to share your positive and kind feedback. We will share this with the team who will be delighted. Forum Health Centre

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