Palace Surgery

I consistently have positive experiences at this practice, as booking appointments is straightforward and the clinical staff are invariably courteous and supportive.

The medical professionals at this practice are exceptionally warm and approachable. They consistently make considerable effort to accommodate urgent same-day appointments for myself and my young..

I wanted to share a positive experience after noticing several critical reviews. I contacted the practice this morning requesting an appointment, and a clinician returned my call within a couple of..

I have been attending this practice for many years. The clinician I see is excellent, demonstrating thoroughness and a reassuring manner. The premises are well-maintained and hygienic, with all team..

I have been attending this practice for over a decade and have consistently had positive experiences. The team members are warm and approachable, creating a welcoming environment. The clinical staff..

I scheduled a GP telephone appointment with a designated two-hour window for when the call would come through. The wait to secure this appointment was considerable, and unfortunately the call never..

Very mixed experiences here, temperamental staff but I found the reception team extremely helpful.

I attended for a blood test with a scheduled appointment and was called through without any waiting time, in fact being seen ahead of my appointment slot. The staff member who performed the..

I recently relocated to London and joined a local surgery. My experience with them has been very positive so far. They have demonstrated excellent efficiency in managing appointments and keeping..

[Date removed] This practice operates in a manner that raises serious concerns and warrants careful consideration. My partner contacted the practice expressing worry about our young child who had..

This practice has been the best I have registered with. The reception team are welcoming, the clinical staff are excellent and the nursing team are wonderful. An outstanding combination overall, and..

I have to say that I am so happy with the service I receive from this surgery, especially the reception team and the rest of the staff who are always helpful in assisting me with managing my health..

This has been the most disappointing GP experience I have encountered. The telephone service is extremely difficult to reach, with calls going unanswered consistently. On one occasion, I waited over..

I found the standard of service to be disappointing. The reception team appeared to lack sufficient knowledge for their role, and there seemed to be gaps in understanding of NHS procedures at all..

I would not recommend this practice, particularly for families with children. The reception staff were unhelpful and discourteous. I experienced concerns regarding the accuracy of clinical..

I have consistently received good service throughout my time as a patient at this practice over the past decade!

A really great NHS practice. I've always had a good experience here and the healthcare professional I saw today was friendly, explained everything clearly and put me completely at ease. Thank you!

Absolutely unhelpful practice. Only telephone consultations available with staff who were not welcoming. Would not recommend.

The service at my surgery has been inconsistent. Some reception staff have been particularly helpful and supportive, though I'm unable to recall all their names. The clinicians I've seen have been..

I would like to thank the clinical team for being very understanding about the difficulties I was experiencing and for prescribing appropriate medication to help manage the stress-related symptoms I..