GF

Gemma F. one year ago • From Google

Rating

Great

Reception staff went the extra mile for me

Urban medical centre I recently visited both the city centre and suburban locations for separate health concerns. I made an error reading my appointment time and arrived ten minutes late. The receptionist at the first location was very kind and reassuring, letting me know there was no issue and that she would accommodate me, which I greatly appreciated. My second visit was at the suburban branch. I had difficulty using the check-in system, so I asked the receptionist for assistance. She was helpful and promptly registered me manually. The healthcare professional I saw during my appointment was exceptionally caring and made me feel at ease immediately. She was clearly a valued member of the practice.

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