Jorvik Gillygate Practice

The reception team and support staff provided excellent service. However, I found the clinical staff to be dismissive and condescending in their manner. I feel the necessary follow-up care was not..

Following my previous comprehensive feedback submission, which was not published on this platform due to being flagged as inauthentic, I have decided to remove the content and allow my rating along..

I would strongly recommend this practice. I believe that some negative reviewers may not fully appreciate the significant resource constraints facing the NHS and the staffing challenges it..

I have consistently found the service to be very supportive. Appointments are readily available, and the clinical staff demonstrate attentiveness and patience during consultations, ensuring I never..

This is an excellent practice. Having visited various medical facilities across different regions, I can confidently say this one stands out significantly. I have never experienced difficulty..

I would rate this practice much lower if possible. Over a six-year period, I have attempted to secure two appointments, and both experiences were deeply disappointing. The appointment scheduling..

I've needed to visit the GP surgery more often recently and despite the challenges the service faces, the team has consistently demonstrated professionalism, helpfulness, expertise and compassion...

I attended an appointment for a blood pressure check some time ago and have since received repeated messages requesting the return of monitoring equipment that was not provided to me. When I have..

Outstanding experience, encompassing both the quality of care provided and the supportive nature of the team.

The self-service station for contraceptive medication reviews is an excellent initiative! I was able to complete my weight measurement, check my blood pressure, complete the necessary paperwork and..

The front desk staff were wonderful and provided us and our kids with very helpful and considerate assistance.

I switched to this practice a year ago and attended for the first time in March. The reception staff and clinician demonstrated attentiveness and warmth throughout my visit. The clinician was..

The callback system at this practice works really well, and I've consistently been able to get appointments on the same day when needed.

The entire team at this practice—including the clinical staff, reception team, and nursing staff—have been excellent. I required support with a medical letter and assistance regarding a relocation,..

A highly regarded medical practice staffed by courteous and competent professionals who demonstrate genuine willingness to assist patients. The service consistently meets expectations, with both..

The majority of my visits to this practice have been quite unhelpful, and today I spent considerable time waiting on the phone attempting to schedule an appointment, only to have the call..

The reception team displays varying levels of friendliness, with some staff members being particularly welcoming while others come across as less approachable. The waiting area messaging regarding..

Like many others, I've previously experienced challenges with appointment availability and felt limited in the support offered, but I have to say the service this week was excellent. I required..

I rang the previous morning and managed to secure an appointment for that same day. The front desk staff demonstrated helpfulness and showed genuine understanding of my situation. When a problem..

The practice experiences significant delays across multiple areas, including telephone inquiries, scheduling appointments, and processing paperwork. Even straightforward matters tend to take..