Boundary House Surgery

This practice has been one of the poorest experiences I have had, and it is difficult to articulate the full extent of my concerns.

The reception team could be more accommodating, and the appointment booking system creates unnecessary difficulties that have discouraged us from attempting to access care. Healthcare should be..

A particular clinician at the practice demonstrates exceptional compassion and care in their approach to patient consultations. Their return to the surgery is welcomed. My family and I consistently..

This practice has not met my expectations. I have found the appointment booking process to be challenging, and when I have managed to secure an appointment, I have felt that the consultation did not..

Thank for your positive review, this is much appreciated.

The reception staff are always so lovely and helpful, which makes visiting the surgery a pleasure. Their friendly demeanor really brightens the experience. The clinical team members are consistently..

I have experienced no issues with this practice. The front desk team are consistently supportive and the clinical staff are compassionate. I have found that using the online portal to get in touch..

This surgery provided me with extremely poor care. The receptionist displayed rudeness and lack of empathy throughout my interactions. Most significantly, I experienced serious adverse effects from..

The nursing staff provided wonderful care and support.

I had a wonderful experience at the practice today. The attention to detail, professional approach, and friendly demeanor were excellent. The clinical team provided exceptional care and I felt very..

I attended an appointment and experienced a significant wait time. The reception area procedures require patients to check in at the counter, though this step seemed unclear as not everyone appeared..

I have only positive feedback regarding my visits to Boundary House surgery. The reception team, clinical staff, and medical professionals all provide an excellent service. They consistently..

Disappointing experience with the reception team.

The staff at this practice are exceptionally kind and supportive. Much appreciated.

The poorest experience I have had with a GP in over two decades.

Outstanding level of care provided.

A frustrating experience where issues were not properly addressed. The practice seemed reluctant to schedule appointments and instead expected patients to resolve matters independently without..

I had a really positive experience during my appointment at the practice.

My experience at this surgery has been fantastic, from the reception staff through to all the clinical team members who are brilliant. I always feel comfortable expressing myself and explaining my..

I had a very negative experience at the surgery this morning involving a member of the reception staff. I felt spoken to in an aggressive manner and dismissed when I explained my concerns. The..