HJ

H J. 2 months ago • From Google

Rating

Bad

Reception staff were dismissive about my lateness

I would appreciate if the reception team could receive training on customer service. During my visit, I did not receive a warm greeting upon arrival. The staff interaction felt dismissive, particularly when I arrived after my scheduled time. I was informed I would need to wait an extended period before being seen, and when I sought clarification, I was told that my appointment would need to be rescheduled. I felt the communication could have been handled with greater courtesy and professionalism.

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