Little Horton Lane Medical Centre

I experienced an exceptionally lengthy wait time, spending over an hour and a half attempting to reach the surgery by phone. The extended delay was quite frustrating.

I have had a disappointing experience with this medical practice, which fell short of my expectations compared to previous healthcare providers I have used.

I would not recommend this practice. The appointment booking process is extremely difficult, with lengthy wait times on the phone. The service quality is poor, and the overall experience is very..

The reception team came across as dismissive and unhelpful when making decisions about appointments. On one occasion, my daughter had a critical prescription from her specialist that required urgent..

The service fell short of expectations. After a lengthy wait, I was asked to ring back the following morning and was told the timing of my call was the issue. Rather than arranging an appointment, I..

I would not suggest this practice. The clinical staff provided unsatisfactory care, and the front desk team displayed an unhelpful attitude.

This practice has significant issues. The reception staff do not appear to listen attentively during phone calls and occasionally adopt an inappropriate tone. I would not suggest this surgery to..

I find the service to be quite disappointing overall. I regularly need a particular medication for seasonal allergies every one or two months, and each time I request it, I ask the staff to ensure..

The receptionist displayed an unfriendly demeanor and came across as unwelcoming during my visit.

Excellent healthcare professionals and team members who consistently prioritise patient care and demonstrate exceptional commitment to their work. I have been attending this practice for an extended..

I've been fortunate throughout my time as a patient here, and I hope my luck continues. I've never experienced difficulties reaching the practice, with wait times typically being quite brief. The..

The service fell short of expectations. After waiting on hold for an extended period, I was informed that no appointments could be scheduled. This was particularly frustrating given that the..

The staff at this practice were not welcoming or courteous during my visit.

I recognise that many people are attempting to secure morning appointments, which naturally results in congested phone lines. However, needing to make numerous call attempts is quite frustrating...

I have had a deeply frustrating experience trying to contact this surgery. I require an urgent appointment for a necessary medical test and have spent considerable time attempting to reach the..

The staff at this practice displayed unprofessional behaviour. Both the reception team and clinical staff came across as dismissive and condescending. My elderly relative attended for a routine..

If I could give this practice a minus star, I would. When you call, there are significant delays in getting through to someone. When you request an appointment, you're frequently told they have no..

The staff demonstrated poor courtesy and unhelpful behaviour, and appeared to lack adequate knowledge regarding the range of information and services offered at the practice.

I'm quite frustrated with the service experience I had. After waiting for 45 minutes despite being first in the queue, I wasn't able to reach anyone to assist me. It felt like the support simply..

This is my neighbourhood medical practice. Yes, securing appointments can occasionally prove challenging—you might find yourself holding on the phone for extended periods simply to arrange an..