MM

Mashud M. 2 years ago • From Google

Rating

Bad

Reception staff were dismissive about prescription delays

I requested a repeat prescription and followed up with a call regarding the status of my request. During the conversation with a member of the reception team, I expressed my frustration about the delay. The response I received was dismissive and unhelpful, suggesting I should consider registering elsewhere if I was dissatisfied. I found this interaction to be quite rude and unprofessional. The attitude displayed by staff was disappointing and left me feeling unwelcome at the practice.

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