Park Parade Surgery
Jess T. 2 years ago • From Google
Bad
Reception staff were dismissive and disorganised
The receptionist came across as abrupt and interrupted during our conversation. Upon arriving at the scheduled appointment time, there was confusion about whether the booking had been properly registered, and no explanation or apology was offered to resolve the matter.
Recently switched to this practice after relocating to the area. Excellent healthcare provider, would strongly suggest to others. Grateful for the outstanding support received!
Park Parade Surgery
Debbie M.
While we do miss some of the clinicians who have moved on, I believe the practice remains among the finest in the area. The clinical staff at the practice are all very pleasant, and although I'm..
Park Parade Surgery
Anonymous h.
This is my local GP practice, and I'm disappointed to have to lower my rating from what it was previously. Regrettably, the surgery's standards have declined, and I've decided to look into..
Park Parade Surgery
Karl W.
There was a delay in receiving a prescription due to the practice's policy of not accepting certain types of tests, citing concerns about their reliability. This resulted in frustration regarding..
Park Parade Surgery
Pete B.
This practice has been the best I've experienced. The staff are consistently friendly and supportive. Appointments never feel hurried, and I've found the clinical guidance provided to be excellent...
Park Parade Surgery
Lacesmam L.
The phone lines are consistently unavailable, and when contact is made, the responses received have been unhelpful or inconsistent. A request for medication was submitted nearly two weeks ago..
Park Parade Surgery
sparrow_61 s.
Excellent medical practice located in North Tyneside. The team members are consistently courteous and supportive, and the clinical staff provide outstanding care. The practice demonstrates strong..
Park Parade Surgery
Alan G.
Spent 40 minutes in my car from 8am repeatedly attempting to reach the practice with no response. This was very frustrating. I have limited availability for appointments, with only one day off every..
Park Parade Surgery
Greg N.
I have consistently received excellent and welcoming service from both clinical and administrative team members. I feel valued and heard throughout my interactions; I have never experienced any..
Park Parade Surgery
paula d.
I had a disappointing experience when calling the practice. The receptionist was unhelpful during our conversation, directing me to attend a walk-in centre without providing any information about..
Park Parade Surgery
Lindsey H.
I contacted the reception team by phone and found them to be extremely helpful in assisting me with my enquiries, arranging medication requests and scheduling the appointments I required. The staff..
Park Parade Surgery
Kathryn M.
I have always had a positive experience at this practice. The team members are friendly and the clinicians are excellent. However, the recent changes to the telephone system have created..
Park Parade Surgery
lilian f.
Have been a patient at this practice for many decades. Every member of the clinical and administrative team demonstrates genuine consideration, helpfulness and courtesy. This is an excellent..
Park Parade Surgery
Sean K.
The team here are pleasant and efficient, and I have found my healthcare provider to be excellent.
Park Parade Surgery
Raza (.
The receptionist came across as somewhat unfriendly. I was asked to put on a mask after I'd forgotten to bring one, which I understood, though I noticed the receptionist and nearby colleagues..
Park Parade Surgery
Rebecca R.
I've visited this practice countless times over the years, managing both routine appointments and more pressing concerns as a parent of young children. The staff have consistently demonstrated..
Park Parade Surgery
Toni W.
I have had to manage interactions with this practice on behalf of a family member, and if this were my own care, I would have sought alternative arrangements considerably earlier. Getting through..
Park Parade Surgery
Jess T.
The receptionist came across as abrupt and interrupted during our conversation. Upon arriving at the scheduled appointment time, there was confusion about whether the booking had been properly..
Park Parade Surgery
Jonathan T.
This medical practice is a commendable example of NHS primary care. The front desk staff consistently demonstrate friendliness and make genuine efforts to accommodate appointment requests, with..
Park Parade Surgery
CAROLYN A.
I used to recommend this GP practice to my friends who had difficulties with theirs. Following the practice restructuring, things have changed considerably. The warm, approachable reception team who..
Park Parade Surgery
Kassie N.