JA

Jim A. 4 years ago • From Google

Rating

Bad

Reception staff were dismissive and disorganised

I had a disappointing experience during my visit. I arrived for my scheduled appointment but experienced a significant delay in being seen. I noticed that several patients who arrived after me were called through ahead of me, which suggested poor organisation of the appointment system. I found the reception staff unhelpful, particularly one member of the team whose manner I felt was dismissive. Due to my frustration with the wait and the service, I decided to cancel my appointment and leave. Overall, I was not satisfied with how the practice was run on that occasion and would suggest others consider their options carefully before attending.

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