BB

Basha B. one year ago • From Google

Rating

Bad

Reception staff were dismissive and rude

The experience at this practice was deeply disappointing. During a recent interaction, the reception staff member displayed what felt like discourteous behaviour and appeared dismissive when my mother communicated in her preferred language. The manner of communication towards me came across as unnecessarily sharp and abrupt. I sensed an undertone that suggested possible bias or prejudicial attitudes, and overall, I have not observed any meaningful improvements in the quality of service provided by this practice.

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