PS

Payton S. one year ago • From Google

Rating

Bad

Reception staff were dismissive and rude

The reception staff at this surgery come across as quite abrupt and dismissive, often seeming keen to end calls rather quickly. When speaking with them, there's a sense of being made to feel undervalued, which is unfortunate given that the clinical staff members are genuinely excellent and provide a high standard of care. It's a shame that the front-of-house experience doesn't match the quality of the medical professionals working there, as the receptionists appear to be a weak point for the practice overall.

Other reviews for Dr Patel's Surgery