ER

Emma R. 9 months ago • From Google

Rating

Bad

Reception staff were dismissive and rude throughout

This practice should not continue operating. There appears to be poor coordination among team members. My daughter received incorrect assessments on multiple occasions and was prescribed medication over an extended period when a straightforward test that I repeatedly requested was repeatedly declined. Test outcomes seem to have been processed without proper review and marked as satisfactory despite concerning results. There is no apparent monitoring of ongoing medication use. There are numerous other concerns I could raise. The front desk staff are unhelpful, displaying rudeness and an inflated sense of importance. The clinical staff appear disengaged and seem to be counting down to retirement rather than providing quality care. Urgent improvements are needed to prevent serious patient harm.

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