GF

Green F. 2 years ago • From Google

Rating

Bad

Reception staff were dismissive and unhelpful

If you have learning difficulties, you may want to consider alternatives to this practice. I attended seeking support during a particularly challenging period and felt that the reception I received was dismissive and unhelpful. When the practice contacted me afterwards, I felt they were emphasising their inability to assist rather than offering constructive guidance. While I cannot comment on the clinical staff, the administrative team during morning hours appeared indifferent to patient concerns and I felt their approach was counterproductive to my wellbeing. It took considerable time for me to recover from this experience and find care elsewhere. If you are managing mental health or learning difficulties, this may not be the most suitable practice for your needs.

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