Norwood Medical Centre

I have been a patient at this practice for many years, but the standard of care has deteriorated significantly in recent times. I have been attempting to arrange an appointment for medication..

If I could give less than one star I would. Callback responses are not always received when needed, and with limited availability of experienced practitioners, securing an appointment with someone I..

I have consistently had positive experiences with the clinical and administrative staff at this practice.

I have been a patient at this practice since its earlier location, having registered at birth many decades ago. Throughout my time as a patient, I have consistently experienced no difficulties..

I can only agree with the other reviews regarding the reception staff. They come across as quite dismissive and frequently interrupt you mid-sentence. I submitted a prescription request via email..

It has been frustrating attempting to secure a telephone appointment, as the booking process seems to shift repeatedly making it difficult to proceed. There are also concerns about the..

Quick appointment with no delays, courteous and professional approach. (Had been recommended by my general practice) Excellent!

The reception staff were unhelpful and I had a negative experience with one of the clinicians. I intend to provide feedback about my visit through the appropriate channels. If you are considering..

The practice has difficulty providing appointments, and when I requested assistance with documentation, I was informed that it could not be completed within the timeframe I needed. I have been a..

They provided me with medication that was not appropriate for my needs.

Obtaining an appointment at this practice feels extraordinarily difficult, as though one would have better odds of success with something far less likely.

I have been attempting to secure an appointment at the practice for over three days without success in rescheduling to an earlier slot. Given my health concerns, the ongoing delays have been..

Disappointing experience overall. The reception staff seemed unhelpful and disorganised. While a couple of clinicians appeared genuinely engaged, most did not demonstrate the same level of care...

I called at 8am precisely and was informed there were ten people ahead of me in the queue. Once the receptionist became available, I requested an appointment for that same day, but was advised to..

If I could rate this surgery any lower I would. I had an extremely disappointing experience. Ordinarily I rarely need to visit the doctors, but on this occasion following a surgical procedure, I..

I consistently attempt to reach the practice at opening time, but frequently encounter an engaged line. When I do manage to connect with reception, I'm advised to try calling again the following..

Extremely frustrating experience. I have been attempting to secure an appointment for several weeks without success. Staff members consistently indicate that no availability exists. I was instructed..

The standard of service has declined, and securing an appointment has become increasingly challenging in recent times.

I have experienced no issues whatsoever. The medical staff have called me back when I requested them to do so, and they have been wonderfully lovely and kind throughout.

The clinical staff are good but the reception team are not performing their duties adequately. A prescription was left waiting and was supposed to be communicated but this did not happen. When..