Northumberland Park Medical Group

It was challenging to secure an appointment through the usual channels. After contacting the out-of-hours service, I was eventually able to arrange an evening consultation. However, the clinician's..

I was very disappointed with my experience at reception when requesting an appointment for a nurse to examine a health concern and being offered a slot six weeks away, with a suggestion to visit an..

The receptionists at this practice are among the finest I have encountered - they are warm, empathetic, and genuinely attentive to what patients need. They make a real effort to ensure you receive..

This has been my least satisfactory experience with a GP practice. I have found the reception team challenging to interact with, and during a recent visit I experienced being interrupted and..

I found it difficult to receive the correct items when visiting, and obtaining an appointment proved to be a challenging process. When I did manage to secure an appointment, I was directed to an..

I cannot express how excellent this medical team and staff are. I have experienced ongoing concerns over the past two years and the healthcare professional who has been managing my care has been..

Excellent medical practice with disappointing reception experience and limited customer service awareness.

I am finding it extremely challenging to access the login system and request repeat prescriptions through your new platform. This setup does not appear to be user-friendly for older patients who are..

I have considerable respect for the reception team at this practice. I have been a patient here for a considerable time. However, I have found it difficult to see the particular GP I consider to be..

Since relocating to the North East a couple of years ago, I'm pleased to report that this GP practice is among the finest I have experienced. I've consistently been able to access appointments with..

I have been attending this surgery for several years, and the clinicians and reception team have consistently been pleasant and welcoming. During my recent visit, I was seen by a clinician who..

Excellent service with approachable clinical staff and no issues to report. The only drawback is that the practice is not open at weekends, even for prescription requests.

I believe many of the assessments shared here lack fairness. For instance, if you're dealing with a long-term health issue that's been made worse by environmental factors like temperature and..

I would recommend this practice to anyone I know, as the clinician has made a tremendous difference to my elderly relative's life. I cannot thank them enough, as they have been absolutely wonderful...

I felt compelled to write a review, which I rarely do, but after receiving such helpful support from a member of the triage team, I had to share my experience. After calling in the morning to..

Having experienced various GP practices across different regions of the country, I would say this one ranks among the best I have encountered. The reception team have consistently demonstrated..

I found the service unhelpful as the staff appeared to be in training with limited experience. They seemed able to identify straightforward conditions, but when my family member presented with..

The service provided has consistently been excellent, with all staff members delivering high-quality care and support.

I have found this GP practice to be excellent. Compared to other surgeries I have attended previously, this one stands out as superior. The team members are considerate and compassionate, and they..

We relocated to this area a few months ago and switched to this practice. I completed the online registration process. I received an email from a member of the practice team indicating I had..