YH

Yellow H. 10 months ago • From Google

Rating

Bad

Reception staff were dismissive and unhelpful

I would rate this experience far lower if possible. The service fell significantly short of expectations, and I found the reception staff to be unwelcoming and dismissive. I have serious concerns about the care my elderly father received, which resulted in a hospital admission that I believe was preventable. For those with mobility issues needing home visits, this practice does not appear to be suitable. My father was unable to access GP appointments for an extended period, as requests for home visits were declined. Following our switch to another local surgery, my father's healthcare improved dramatically, with his medication reviewed and a home visit arranged very promptly after registration, and the reception team demonstrated a much more respectful and considerate approach. I would recommend looking elsewhere for your healthcare needs.

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