The Oswald Road Medical Surgery

Our time at the practice has been excellent. I have advocated for myself and two of my children to receive proper attention for various concerns across multiple previous practices over an extended..

I couldn't rate them higher if the system allowed it. Booking appointments has never been a problem, and the entire staff are absolutely wonderful. Despite relocating multiple times throughout my..

I had an unfortunate interaction with a member of the reception team who came across as rather discourteous. I had not received any prior notification about wearing a face mask, and this requirement..

The practice is excellent and I was treated with respect throughout my visit. All of the reception team members were extremely helpful and demonstrated a high level of professionalism in their..

If I could give this surgery less than 1 star I would. The reception team came across as unwelcoming, though the clinical staff member I saw was even less approachable. I attended for a routine..

The staff lack professionalism and courtesy, making it extremely difficult to secure an appointment. The telephone system is particularly problematic, with callback requests frequently not being..

Attempted to contact the practice by telephone to arrange an appointment but consistently encountered a busy signal. The service experience was unsatisfactory.

I attempted to book an appointment for my child this morning and had to make numerous calls before successfully getting through. This was extremely frustrating. The current appointment booking..

Extremely supportive and approachable.

Extremely satisfied with how quickly and effectively the service was delivered.

The experience was reasonably satisfactory, though it would have been improved by reduced waiting periods.

The online appointment system works really well, with availability typically offered either the same day or within the next day. The team members are consistently supportive and helpful.

I attended my new patient appointment today and I cannot speak highly enough of this practice. The receptionist was courteous, friendly and welcoming, and the clinical staff member I saw was..

I have had a very negative experience with this surgery. Throughout my three years as a registered patient, I have been unable to secure any in-person appointments. My only consultation during this..

I attended my appointment yesterday to have my implant replaced and received exceptional care. The procedure involved a minimal incision with no subsequent bruising. My appointment ran on schedule..

I experienced significant difficulties with the service provided. The staff did not seem particularly accommodating. Securing an appointment proved challenging after multiple efforts. Eventually, I..

The staff were very pleasant and provided excellent assistance. I was very satisfied with the service, thank you.

Attended an appointment recently. Was attended to promptly and in an organised manner.

I hate to give it 1 star as the reception and nursing staff are amazing. But, this is let down by the clinical experience. I have never in my 60 years met such a rude, dismissive and uncaring..

The team here demonstrates a high level of professionalism, with appointments consistently running on schedule and occasionally ahead of time. They go the extra mile to provide assistance to patients.