Elvington Medical Practice

I have been a patient at this practice for a couple of years now. The support provided has consistently been excellent, responsive, and compassionate whenever I have required it.

The reception team came across as unwelcoming and inflexible. Despite having submitted visual documentation to the clinician beforehand, an appointment was scheduled several weeks in the future,..

The practice was not particularly crowded.

The practice consistently demonstrates a willingness to provide assistance despite operating under considerable pressure and workload constraints.

Recently registered with this practice and have been very pleased with how efficiently and helpfully the administrative team and clinical staff handled my request for an urgent prescription, which..

A truly excellent and compassionate medical practice with a supportive team. I have consistently experienced politeness and helpfulness from all staff members, and the clinicians have been..

Experienced significant waiting times when attempting to make contact on multiple occasions, which was quite frustrating.

I initially consulted with several clinicians before being seen by a senior member of the practice, who spent a brief amount of time examining what turned out to be a lump. I found myself placed on..

The practice has declined to issue a repeat prescription despite my upcoming travel abroad for an extended period. This has left me without access to my regular medication. I have had to seek..

Never experienced any sense of being rushed. The consultation was comprehensive and demonstrated genuine understanding. As is often the case, there were the typical challenges in securing an..

I found the reception experience to be disappointing and frustrating. The staff came across as dismissive and unwilling to assist. I noticed a recorded message mentioned that the team deals with..

I must say I received excellent service! The reception staff on both occasions were absolutely lovely and helpful. I was able to see a doctor on the same day! 😊

Didn't want to engage with my father despite his long history in the community. It emerged that he had a significant medical condition. They were having conversations over the phone about it.

Every time I visit to collect my repeat medication, it appears not to reach the pharmacy as expected. I find myself having to act as an intermediary, repeatedly reminding the practice to forward my..

I have been receiving professional, kind and friendly care from the entire team at this practice for many years. I have complete confidence in them and have consistently felt well supported..

I've attended two in-person consultations and one phone appointment this week, all arranged with short notice. The service has been exceptional, and I've never experienced feeling hurried or like a..

Good evening, I continue to receive text messages about my blood pressure monitoring. I wanted to clarify that I am currently abroad for an extended period and do not have access to the necessary..

I appreciate the opportunity to share feedback.

The entire team at the practice has consistently demonstrated genuine care and attentiveness, along with a welcoming approach. Both those in clinical and administrative roles have made each visit a..

This practice has been disappointing due to interactions with staff members. While politeness is expected from patients, the same courtesy does not appear to be extended in return. The experience..