MB

Michelle B. 2 years ago • From Google

Rating

Bad

Reception staff were dismissive and unhelpful

What a frustrating and disappointing experience! I attended an appointment for a routine vaccination after booking in advance and receiving confirmation, only to wait well over half an hour before being informed that the scheduled staff member was no longer available. It seems difficult to secure appointments at this practice, yet when you do manage to get one, the waiting area appears quiet. The reception team's manner left much to be desired. I found their approach to be quite unwelcoming and felt their conduct fell well short of what I would expect from a healthcare setting.

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