LB

Lina B. 3 years ago • From Google

Rating

Bad

Reception staff were dismissive and unhelpful

I attended this clinic for an ultrasound appointment for the first time. Upon arrival, I approached the reception desk to ask for directions and guidance on where to proceed. I found the manner in which I was greeted to be quite discourteous, which was surprising to me. Given that I work in healthcare myself, I was disappointed by what I perceived as a lack of courtesy, as I feel this reflects the standard of patient care provided at this facility. I struggle to understand why individuals pursue roles in healthcare settings if they are unable to engage respectfully with patients. I left feeling very let down by this experience.

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