SH

Susan H. one year ago • From Google

Rating

Bad

Reception staff were dismissive and unhelpful

Following a serious health diagnosis, I attempted to obtain a repeat prescription for blood pressure medication. The receptionist's manner was unhelpful and dismissive of my distress during this difficult time. Subsequently, I received correspondence regarding concerns about my communication, which felt accusatory without substantiation, and included a warning about potential removal from the patient list. I am hoping for acknowledgement of this experience.

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