Lostock Medical Centre

I would not recommend this practice based on my experience.

After multiple follow-ups over a fortnight, I received inconsistent responses regarding documentation I had requested. This level of service fell short of expectations.

I recently attended an appointment at the practice for a minor procedure. The nursing staff member who saw me demonstrated excellent patience and kindness throughout the visit. They took time to..

Poor service overall, with some of the administrative staff appearing dismissive and unhelpful. I felt the clinician was not fully engaged during my appointment, seeming distracted and mentioning..

It is extremely difficult to reach this practice by telephone, as calls frequently go unanswered throughout the day.

The clinical staff member I saw was excellent, demonstrating great understanding and attentiveness to my concerns. The reception team members were also pleasant and helpful.

Unfriendly reception staff and team experience.

The clinical staff member is excellent when available and I have no complaints about their care, however the practice itself requires significant improvement. The reception team appears to overstep..

The service provided fell significantly short of expectations, and the team's performance was disappointing.

The reception team displayed unprofessional and discourteous behaviour. There are concerns regarding confidentiality practices at this surgery, with instances where patient information appeared to..

A request for a repeat prescription submitted via email encountered technical difficulties, so a telephone call to the surgery was necessary instead. The matter was resolved promptly when speaking..

This practice has not met my expectations. I have attempted to secure an appointment over several days for a health concern that I consider serious, but have been unsuccessful despite repeated..

This practice was previously satisfactory, but has since declined significantly. They declined to arrange a home visit for someone with mobility limitations, citing age-related criteria. This..

The practice has shown considerable improvement over the past year or so. I have experienced significant difficulties here previously, but I wanted to share that the service has been better..

These practitioners seem to have created a contradictory system. While in-person consultations have been discontinued, there remains a substantial queue forming early in the morning at the practice..

Excellent service provided throughout. All clinical staff demonstrated professionalism and expertise. I particularly appreciated the availability of same-day appointments, which helped manage..

The practice provides excellent service, though there can occasionally be some delays when trying to book an appointment. The clinical staff member I saw was particularly helpful and professional.

My experience has improved significantly. Everything about the service is now considerably better. I'm leaving my original feedback below, though it no longer reflects my current experience... I..

The best healthcare professionals I've encountered, incredibly supportive and compassionate. Even when I've arrived later than scheduled, I've still been seen and treated with care. I would fully..

Excellent and dedicated healthcare professionals