Foundry Lane Surgery

I have decided to switch to a different GP practice due to dissatisfaction with the service provided.

I've had ongoing difficulties with the telephone appointment system. I've reported this issue daily, and I've spent considerable time waiting on hold for a response. When I persisted with my calls,..

The experience at this practice has been quite disappointing. The reception team came across as unwelcoming, and there were multiple instances where appointments for a young child were cancelled,..

For the past 2 years average appointment wait times (assuming you are able to get through on the phone) are 4 weeks! Last year I found a lump and even though I told reception staff this, it was..

Honestly, this practice seems to be declining. Obtaining appointments is quite challenging. When you eventually manage to secure one, you encounter a doctor who appears to rely heavily on online..

⭐☆☆☆☆ I am very dissatisfied with the service we received at this GP practice. My husband had an appointment scheduled for a particular time and arrived a few minutes later due to traffic. Upon..

I felt more distressed after my appointment than before it began. The clinician appeared to demonstrate limited concern and understanding, especially regarding mental wellbeing matters. Instead of..