Thornbury Medical Centre

Providing a commendable service in spite of current funding constraints. The weekly social gathering and craft activity is exceptionally welcoming, with the volunteer team demonstrating outstanding..

I had a positive experience at this practice. The team members were very supportive and the clinicians demonstrated genuine care and commitment to assisting patients with their needs.

After moving to a new area following marriage, I had concerns about establishing a fresh relationship with a different medical practice. However, I have been pleasantly surprised by the attentive..

It was difficult to answer the telephone call I had been waiting for throughout the day, particularly given that it took considerable time in the morning to arrange the appointment. The call..

Frustrating experience with a defensive approach from staff members who appeared unfamiliar with data protection regulations. When concerns were raised, management responded by suggesting continued..

The team at this practice demonstrated a helpful and supportive approach throughout my visit.

I wasn't aware that working as a receptionist at a medical practice required medical qualifications! The reception staff frequently inquire about your symptoms or the reasons behind requested tests...

The staff members displayed behaviour that felt unprofessional and discourteous. I observed a clinician in the practice area without appropriate footwear, which suggested a lack of care regarding..

I am deeply disappointed with my experience at this practice. The reception staff displayed an unwelcoming attitude that made me feel undervalued as a patient. Given that the practice receives NHS..

Excellent care provided by a knowledgeable team

The clinical staff members are helpful and supportive. However, I found one member of the reception team to be discourteous and lacking in basic courtesy. When I enquired about my medication, I felt..

I have never encountered such unprofessionalism in a healthcare setting. The staff, including the reception team, are unhelpful and discourteous. However, the most concerning aspect is the behaviour..

The reception team demonstrated behaviour that I found discourteous and unhelpful. It is disappointing that such conduct occurs within an NHS setting. As someone who has been receiving regular..

This is an outstanding medical facility with highly skilled clinicians and an attentive management team.

I attended the surgery for a consultation regarding a potential joint injection procedure. The clinician conducted a comprehensive evaluation to determine whether this treatment approach would be..

This GP practice requires significant improvements across multiple areas. The entire experience, from booking appointments to how information is shared, feels problematic. I was asked by my ENT..

I had a very negative experience at this practice. The reception team came across as unwelcoming, and I felt the clinical staff did not give me adequate attention to my concerns. There were also..

I updated my rating from 1 to 5 stars because I believe the practice has made genuine improvements to their service. While there remains room for further development, positive changes are evident...

This practice provides excellent care. The clinical staff demonstrate genuine compassion and understanding in their approach to patient care over the past year. All members of the team, including..

I appreciate the excellent care I received during my urgent appointment. The clinician who saw me was among the finest I've encountered—demonstrating great understanding and maintaining a courteous..