Blacketts Medical Practice

Have been registered with this practice since relocating to the area in 2005. The team has supported us, treated us and cared for us through challenging periods and happy times alike. During..

I was removed from the patient list without any prior notification, which has prevented me from being able to request my regular medication that I depend on. I find it concerning that this action..

A very positive experience. We were able to secure an appointment with our preferred clinician in just over a week. The appointment ran on schedule, and the clinician demonstrated genuine concern,..

Appointments frequently run behind schedule, with waits typically extending well beyond the scheduled time. Getting an appointment in the first place proves challenging. The waiting area atmosphere..

I have found this surgery to be excellent in most respects, with staff who are consistently helpful and willing to go the extra mile, setting a positive example compared to other practices. The care..

I was asked to provide photographic identification in order to register, despite having been a patient at the practice previously as a younger person. When I relocated to a different area, my..

The receptionist seemed rather unenthusiastic and appeared to lack energy during the interaction.

The practice does not appear to develop care plans, even for patients with multiple ongoing chronic health conditions. I was previously registered as housebound at another surgery, yet here there is..

I have experienced significant difficulties with this practice. The clinical staff appear dismissive and unresponsive to patient concerns, and I feel that management does not adequately oversee..

This medical practice has significant issues with accessibility. Phone lines are difficult to reach when seeking repeat medications or booking appointments, with wait times extending to an hour or..

I experienced a delay of approximately half an hour beyond my scheduled appointment slot.

I attended my scheduled appointment and was seen without delay.

On my first visit to the surgery, I found the consultation disappointing. I felt that my concerns were not taken seriously and that there was limited willingness to explore my symptoms further. I..

It can be challenging to secure an in-person appointment, so I've started using online consultations when I need guidance and support to avoid lengthy waiting times. I'm aware that appointment..

I have consistently had positive experiences at this practice. The clinical staff demonstrate competence and professionalism, and the reception team maintains the same high standard. While..

Being asked to use another person's essential appointment slot in order to respond to a message that the practice had initiated felt unreasonable.

An excellent practice and service from all the team who are providing substantial support to my parents during a challenging period, with particular appreciation for the caring approach shown during..

The medical professionals and team members at this practice are genuinely excellent. It is unfortunate that some of the skilled clinicians have moved on.

I have been a patient at this practice for nearly ten years and am generally satisfied with my experience. The clinical and administrative teams consistently demonstrate courtesy and willingness to..

I recently relocated to the area and attempted to register at this practice. From my initial visit, I found the reception team's manner towards me to be unwelcoming and dismissive. Their..