PM

Person M. 2 years ago • From Google

Rating

Bad

Reception staff were dismissive and unhelpful throughout

This practice has been among the most disappointing I have attended. The team's demeanor was unwelcoming and unhelpful throughout my visits. When I presented with a skin condition, the referral process seemed unclear, and I was directed to a service that was unable to offer appropriate treatment for my concern. During an appointment for a respiratory illness, I noticed discrepancies between the vital signs displayed on the monitoring equipment and what was recorded in my medical notes. The respiratory assessment also appeared incomplete. The physical environment of the surgery appeared to lack adequate cleanliness and maintenance, which contributed to an overall impression of poor standards. The combination of these factors left me with concerns about the quality of care and the general management of the practice.

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