JG

John G. 5 years ago • From Google

Rating

Bad

Reception staff were dismissive and unwelcoming

Awful experience. I arrived well before my appointment time and waited outside until the door was unlocked. When I was finally able to enter, I was questioned about my timing in a manner that felt dismissive and condescending. The reception staff member's tone throughout the interaction came across as unwelcoming and somewhat harsh. I found the whole experience quite off-putting and am seriously considering registering with a different practice. The level of training and customer service approach seems questionable.

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