KA

Kareem A. 4 years ago • From Google

Rating

Bad

Reception staff were dismissive when answering calls

The reception staff who handle phone calls come across as quite unwelcoming, speaking in a manner that feels dismissive and lacking in patience. It appears they may not be engaged with their role, and given that callers are reaching out because they need assistance, this approach seems inappropriate. The clinical staff have also been disappointing. When prescribed medication, I was not given adequate guidance on managing potential side effects, which led to complications that persisted for an extended period and resulted in ongoing health concerns. When I subsequently sought support with these issues, I was repeatedly directed to seek care elsewhere rather than being offered assistance. Overall, my experience at this practice has been unsatisfactory, and I would caution others against registering here.

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