The Alice Medical Centre

I have been a patient at this practice for many years and have noticed the standard of care has deteriorated over time. I recently had blood work done over a week ago but have yet to receive my..

This surgery fell significantly short of expectations, with interactions that felt unprofessional and unwelcoming. I would hesitate to recommend it to others. An appointment scheduled for a..

The process for booking appointments could be improved, and recent changes to the reception team have not helped matters. However, the clinical staff continue to provide excellent care.

The appointment scheduling seems inconsistent, as patients are expected to arrive on time yet appointments frequently run behind by significant margins. Beyond the delays, the core issue is the..

I have been repeatedly unable to locate the paperwork required for my application, and despite waiting for an extended period, I still have not received them back. Additionally, the practice closed..

After bringing my young child for an appointment and having to wait considerably longer than expected to be seen, I found the experience frustrating. However, I was particularly disappointed by the..

Extended wait times were experienced during my visit. The conduct of the staff members present fell short of professional standards.

I contacted the practice in the morning at 8am to request an appointment as I needed to discuss a skin concern and explore allergy testing. I made multiple calls, and on two occasions was told..

I would advise caution when considering this surgery. There appear to be concerns regarding the pharmacy staff's approach to patient care and their professional boundaries. Additionally, obtaining..

I have been a patient at this surgery for over two decades and have consistently had positive experiences throughout my time here. The clinical staff and nursing team are wonderful and approachable...

Most of the reception team lack warmth, though one staff member stands out as pleasant. There appear to be significant concerns regarding how confidential patient information is handled, with..

I attended an appointment and experienced a delay of approximately 20 minutes before being seen. The consultation was quite brief, lasting only a few minutes. Early in the appointment, I was advised..

I had to wait over an hour past my scheduled appointment time on a weekday. There were technical difficulties with the prescription printing system, and I was informed I could collect my medication..

The team were extremely helpful and readily assisted me with information regarding appointments and administrative matters. I also appreciated the support offered when I needed guidance on what my..

I would advise caution when considering this practice. I attempted to arrange an appointment following a recommendation to contact the surgery, and was informed that no slots were available despite..

I was seen by a nursing professional for my vaccination, and she was exceptionally kind and thorough in her explanations, which helped me feel at ease throughout the appointment. However, the..

The clinician at this practice appears to rely heavily on computer systems during consultations rather than engaging directly with patients. There seems to be reluctance to conduct hands-on..

This facility does not function like a typical medical center. When attempting to schedule an appointment by phone, callers are informed that no appointments are available at the time of contact...

The waiting times are extremely frustrating, with a lengthy delay before being seen. The clinical staff appeared indifferent to patient concerns. On a positive note, the reception team and nursing..

A frustrating experience. I paid a fee for a letter that fell short of expectations. The document lacked proper signatures from the relevant parties, which rendered it unusable for my purposes...