Jorvik Gillygate Practice
Sam S. 7 months ago • From Google
Excellent
Reception staff were genuinely friendly and helpful
I have been a patient at this practice for approximately seven years and have consistently received excellent care. Appointment availability has been good, with typical waiting times of around one to two days. The front desk team have demonstrated friendliness, kindness and helpfulness throughout my time here, while the clinical staff have shown empathy, diligence and professionalism. I would rate this practice very highly.
I was removed from the practice without prior notification. The reason given was related to undelivered correspondence, though I had not relocated and believed the correct address was already..
Jorvik Gillygate Practice
Joe S.
This is an excellent practice. Having visited various medical facilities across different regions, I can confidently say this one stands out significantly. I have never experienced difficulty..
Jorvik Gillygate Practice
Matthew T.
I have consistently had positive experiences at this practice. I hope this standard of care continues in the future.
Jorvik Gillygate Practice
Elizabeth K.
I would strongly recommend this practice. I believe that some negative reviewers may not fully appreciate the significant resource constraints facing the NHS and the staffing challenges it..
Jorvik Gillygate Practice
Celia Q.
Contacted the practice in the early morning. The team got back to me within half an hour. The receptionist was warm and understanding, and quickly organised for a clinician to call me back. A home..
Jorvik Gillygate Practice
Ruth S.
I rang the previous morning and managed to secure an appointment for that same day. The front desk staff demonstrated helpfulness and showed genuine understanding of my situation. When a problem..
Jorvik Gillygate Practice
Veronika H.
I have been waiting for over an hour and a half for someone to answer my call without success. It has not been possible to arrange an appointment through telephone contact. The reception team's..
Jorvik Gillygate Practice
Delfi D.
A fairly substantial facility. Made my initial visit for occupational health purposes. The building itself is pleasant, though accessing it by vehicle can be challenging due to congestion in the area.
Jorvik Gillygate Practice
Diane D.
I have always been appreciative of the assistance provided by the medical team and hold them in high regard. I have been a patient at the practice since childhood, including through its merger...
Jorvik Gillygate Practice
Tracy M.
Three stars because the clinician was excellent, genuinely attentive and provided meaningful support with my health concern. I deducted two stars due to the initial experience upon arrival at the..
Jorvik Gillygate Practice
Dee B.
I recently registered at this practice and have been very pleased with the standards of hygiene throughout the facility. The lift has been particularly beneficial for my mobility needs, and the..
Jorvik Gillygate Practice
Edward A.
The callback system at this practice works really well, and I've consistently been able to get appointments on the same day when needed.
Jorvik Gillygate Practice
Kathryn L.
The team at reception consistently demonstrates genuine kindness and a clear commitment to assisting patients. Much appreciated!
Jorvik Gillygate Practice
Ros B.
The front desk staff were wonderful and provided us and our kids with very helpful and considerate assistance.
Jorvik Gillygate Practice
Katy B.
The majority of my visits to this practice have been quite unhelpful, and today I spent considerable time waiting on the phone attempting to schedule an appointment, only to have the call..
Jorvik Gillygate Practice
Lily K.
I would rate this practice much lower if possible. Over a six-year period, I have attempted to secure two appointments, and both experiences were deeply disappointing. The appointment scheduling..
Jorvik Gillygate Practice
Dino D.
The entire team at this practice—including the clinical staff, reception team, and nursing staff—have been excellent. I required support with a medical letter and assistance regarding a relocation,..
Jorvik Gillygate Practice
B D.
This surgery has been deeply disappointing. The standard of care provided raises concerns. When facing a serious health issue, the practice was unable to provide the level of support required. While..
Jorvik Gillygate Practice
Sam S.
I have been a patient at this practice for approximately seven years and have consistently received excellent care. Appointment availability has been good, with typical waiting times of around one..
Jorvik Gillygate Practice
Dave D.
There may be some improvements underway, but several concerns remain: 1. Telephone access continues to be challenging, and online booking registration forms have been submitted twice without being..
Jorvik Gillygate Practice
Chloe C.