Southey Green Medical Centre

I have found this practice to be unsatisfactory compared to others I have used. Obtaining an appointment has proven very difficult. Although the practice indicates that calls are accepted before..

The appointment system at this practice is quite informal. Prior to the pandemic, attending involved spending considerable time in the waiting area under a first-come, first-served arrangement where..

A disappointing experience that did not meet my expectations. I am considering looking for alternative healthcare provision.

The main issue isn't the calibre of the medical team, but rather insufficient staffing levels. The practice would benefit greatly from additional healthcare professionals and improved appointment..

This practice sometimes falls short of expectations. The phone queuing system, while informative about wait times, has proven problematic. Today I was placed in the queue and progressed to position..

The experience fell short of expectations.

It is extremely difficult to secure an appointment at this practice. I have been attempting to reach them by phone since the beginning of the week. When calling just before opening time, the line is..

This practice has been disappointing. I have been waiting for my repeat prescription to be processed, only to be informed that it had not been completed and remained unsigned. When I called back to..

I had a very disappointing experience during my visit this morning. The receptionist's manner was unhelpful, and I felt the interaction was handled poorly, including an abrupt end to our conversation.

Absolutely terrible experience. Submitted official paperwork approximately two months ago, and it still has not been completed. I was initially informed that the forms should be processed within 7..

The experience here was quite frustrating. I spent considerable time trying to reach the practice by phone only to be informed that no appointments were available, apparently due to limited staffing..

The healthcare professional I saw did not provide me with a satisfactory experience.

I felt my condition was not properly assessed during my visit. I was told it was just a sore throat, but I was concerned this wasn't the full picture. I decided to seek a second opinion at an urgent..

I don't understand why people aren't satisfied with this practice as I've found it to be of good quality. It's the best healthcare experience I've had since I was a teenager. Between then and..

It is extremely difficult to obtain an appointment at this practice, even when facing serious health concerns.

Absolutely disgraceful, no referrals were made despite numerous requests and being told they had been completed. The best aspect of that surgery is the visiting mental health service. Appalling.

This practice has fallen short of expectations in several ways. The clinical approach felt unprofessional and there appeared to be limited engagement with my medical background or previous..

My family members are registered at this practice and have been experiencing ongoing difficulties. When they call to request an appointment, the receptionist inquires about their symptoms despite..

The clinician I saw did not provide the level of care I felt I needed. I did not feel supported during my medication adjustment, which led me to seek care elsewhere. A subsequent clinician suggested..

Obtaining an appointment at this practice proves to be quite challenging, and even once secured, the scheduled time is rarely adhered to. Patients typically experience significant delays of around..