MW

Maggie W. 5 years ago • From Google

Rating

Poor

Reception staff were helpful but felt unheard during appointment

Generally a good practice overall. I feel strongly about raising awareness regarding my experience. I underwent what I perceived as unnecessary medical procedures that caused me discomfort, and received comments about my personal circumstances that I found hurtful and inaccurate, which negatively affected my wellbeing. I am aware that contemporary medical professionals are expected to demonstrate empathy and interpersonal skills as part of their professional standards. In my view, this was not evident in my interactions. I have observed that some practitioners from an earlier generation employed approaches that would be considered less aligned with current expectations of compassionate care. The profession has evolved to place greater emphasis on kindness and emotional intelligence, which are now integral to modern practice standards. Based on my experience, I do not believe the approach I encountered would meet the expectations of contemporary professional standards.

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