Montague Medical Practice

The telephone callback system works well and I was able to secure an appointment on the same day. When I attended my appointment, there was no waiting time. The clinician was excellent, conducting a..

I felt that the clinician I consulted did not allocate sufficient time to hear my concerns and appeared to rush through the appointment, resulting in a prescription being issued. I have awarded..

The practice is straightforward to locate, and the team members were courteous and welcoming. The clinician demonstrated a pleasant and approachable manner during the appointment.

I experienced a significant delay of around 35 minutes beyond my scheduled appointment time. Additionally, I was informed that a particular blood test could not be carried out at the practice and..

The reception team consistently demonstrates kindness and helpfulness, and the clinical staff show genuine understanding of my concerns. It is a pleasant practice to attend.

The reception team proved to be quite supportive and accommodating.

Pleasant and welcoming experience

The clinician was genuinely friendly and approachable, taking time to listen carefully to my concerns. They were very helpful and showed kindness to both myself and my child. Thank you!

I was treated very well during my visit. The appointment ran promptly and I was seen at the scheduled time.

Attended an appointment with a clinician who was efficient and pleasant.

The second visit was excellent, though the initial experience was less positive. During our first appointment, we were directed to obtain medication from the pharmacy for our young child who was..

I have never experienced any issues with this practice and can typically secure an appointment when required. The reception team are generally helpful and pleasant, though occasionally they may seem..

I had an appointment with a member of staff who was very kind and helpful. I didn't feel rushed during my visit and they conducted a thorough examination.

The entire team across all areas demonstrated a friendly and welcoming approach. Their conduct was professional and they proved to be genuinely helpful throughout.

I experienced a considerable wait time during my visit. Although my appointment was scheduled for the afternoon, the consultation began approximately half an hour behind the allocated time.

I felt genuinely well cared for, even when I had lost track of the reason for my visit. I really appreciated that.

Received swift attention and was quite satisfied with the experience.

Everyone I have encountered or communicated with throughout my time has demonstrated friendliness, courtesy and professionalism. I consistently feel confident that my wellbeing is a priority and I..

The clinician who dealt with me on this occasion had seen me previously several months earlier, and it was reassuring that she still recalled our earlier interaction. She listened carefully and..

It was satisfactory. The nursing staff were very supportive and considerate, without being judgmental. The check-in process was straightforward and convenient.