West Cornforth Medical Centre
Lesley W. 2 months ago • From Google
Bad
Reception staff were kind, but doctors didn't listen
I would recommend looking elsewhere for your healthcare needs. I can only give one star because some of the reception team were pleasant. One clinician was adequate over the phone but failed to follow through on promised prescriptions. Another clinician fell short of expectations as a practitioner. In my experience, they did not listen carefully to my concerns, did not treat my reported symptoms with appropriate seriousness, and attributed physical symptoms to psychological causes. When I was unable to tolerate a prescribed treatment, they were unwilling to explore alternative options and seemed indifferent to my ongoing distress. I am uncertain whether this approach applies universally or to specific patient groups. I am puzzled by the practice's reputation for managing long-term conditions and mental health support, as neither received adequate attention during my visits.
The team here are genuinely pleasant and accommodating, however the practice itself presents some real challenges. Repeat medications seem to disappear from online accounts without warning, which..
West Cornforth Medical Centre
Liz M.
Cancelled multiple times with healthcare staff wow!!!! Next appointment scheduled, been waiting since June when due to illness the appointment was cancelled, again due to traffic delays, and again..
West Cornforth Medical Centre
Ann W.
Excellent service from the entire team. The staff were welcoming, compassionate and well-organised. I received wonderful support and assistance throughout my visit.
West Cornforth Medical Centre
Lesley W.
I would recommend looking elsewhere for your healthcare needs. I can only give one star because some of the reception team were pleasant. One clinician was adequate over the phone but failed to..
West Cornforth Medical Centre
Alison (.
Satisfactory and well-organised experience
West Cornforth Medical Centre
Susan D.
The medical practice maintains a calm and peaceful atmosphere, with staff members who are consistently pleasant, professional, and accommodating both during in-person visits and when contacted by..
West Cornforth Medical Centre
L J.
You're told that no appointments are available, yet when you eventually manage to secure one and arrive, the waiting area appears empty.
West Cornforth Medical Centre
Diane F.
Attempted to arrange hearing aids for a family member over a seven-month period. Following a single phone call to a staff member at the surgery, the matter was resolved within a week. Very grateful..
West Cornforth Medical Centre
Dawn N.