Marine Medical Group
Christine M. 7 years ago • From Google
Excellent
Reception staff were polite and helpful
I recently switched to this practice following the closure of my previous surgery. Over a three-week period, I have consulted with two different clinicians and had a telephone conversation with another regarding the same matter, in addition to seeing the practice nurse. While I would ideally prefer continuity with the same doctor each time, I understand this is not always feasible. I am reassured that my medical records are accessible on screen during appointments, which ensures consistency in my care. The reception team have been courteous and supportive throughout my interactions with them. I am satisfied with my decision to register with this practice.
STEER CLEAR 1. They suggest your medical concerns may not be physical in nature. (Note: I have since received a private diagnosis for a significant health condition) 2. They remove medications from..
Marine Medical Group
Fiona H.
I relocated and transferred my registration to a different practice. I frequently find myself praising my current medical centre when speaking with friends and family about their healthcare..
Marine Medical Group
Andrew R.
Unable to reach the practice by phone despite making numerous attempts to contact them.
Marine Medical Group
Rebecca R.
I recently had a telephone consultation and felt that my concerns were listened to and acknowledged.
Marine Medical Group
Fricka F.
I've had a wonderful experience on every visit. The clinician I see is compassionate and genuinely understands what matters to patients. The team are welcoming and there are always slots available..
Marine Medical Group
Tony B.
I'm recently registered at the practice having relocated to the area at the end of last year. I'm very impressed with the service I've received so far from the very friendly reception team, some..
Marine Medical Group
geordiebruiser T.
I appreciate that the reception staff are pleasant, however I felt that one of the clinicians at the practice lacked understanding in addressing my concerns. While I considered sharing more specific..
Marine Medical Group
Cinnabunsm C.
This practice has consistently provided me with excellent care. The front desk team have always been welcoming and supportive, and the clinical staff have demonstrated both expertise and compassion...
Marine Medical Group
Kevin B.
I have consistently had a positive experience at this practice and find the team to be welcoming and courteous. The clinicians are approachable and provide helpful support.
Marine Medical Group
Chrystal H.
The practice doesn't provide an excellent experience, as appointments feel rushed and the approach seems somewhat outdated.
Marine Medical Group
Michaela M.
Absolutely the best service from all staff at this practice. Best decision I made to switch here from my previous provider.
Marine Medical Group
Rob G.
I have recently received excellent service from the clinical team at the practice. The staff demonstrated outstanding professionalism and I have no complaints about the care provided.
Marine Medical Group
Kelly G.
The clinical staff appear rushed and unavailable, while the front desk team came across as unwelcoming and discourteous. My visits to this practice have consistently been disappointing, with a sense..
Marine Medical Group
jacqueline C.
I attended the practice yesterday morning to request a repeat prescription. During my interaction with a receptionist at the front desk, I felt that I was not treated with the care and respect I..
Marine Medical Group
Christine M.
I recently switched to this practice following the closure of my previous surgery. Over a three-week period, I have consulted with two different clinicians and had a telephone conversation with..
Marine Medical Group
Ryan H.
This practice provides poor quality care. The clinician I saw appeared to lack competence in interpreting imaging scans and admitted unfamiliarity with certain diagnostic procedures. I was initially..
Marine Medical Group
Lianne C.
Multiple unsuccessful attempts to reach the practice by telephone within a short timeframe, with frequent disconnections during the process. The appointment booking system appears to be experiencing..
Marine Medical Group
Theresa M.
Outstanding practice with a wonderful team. This is the finest healthcare experience I've encountered.
Marine Medical Group
marge w.
I find that the reception staff are generally helpful, though on my recent calls I have experienced a somewhat negative tone in their responses.
Marine Medical Group
Trina C.
I found my experience at this practice deeply disappointing. The approach taken by the clinical staff was concerning. I felt that my request for appropriate support was not met, and I left feeling..
Marine Medical Group
FernG10 F.