Jubilee Gardens Medical Centre

It's worth being patient as there are many others waiting, though the appointment came through faster than expected.

Whenever you require medical assistance, immunisations, specialist referrals, standard blood work, or clinical guidance, you can expect to receive outstanding care and attention from the dedicated..

I recently contacted the surgery about my child, but the receptionist was unwilling to engage with my concern and simply repeated back what I was saying. I found this to be extremely poor service..

I brought my child for an audiology appointment. They are currently transitioning between specialist centres and doesn't have a regular consultant, so the GP referred them for a hearing test..

The appointment was scheduled promptly and the service ran on time.

Throughout my time as a patient, the service quality has been inconsistent - on some occasions the administrative staff have been extremely supportive, while at other times they have struggled to..

I observed that the opening hours displayed on Google Maps for the medical centre indicate closure on Saturdays, however the practice is actually available on that day. It would be helpful if the..

My mother attended an appointment with a clinician at the practice. She felt the consultation was handled unprofessionally, as she perceived the clinician to be dismissive of her concerns about her..

The customer service experience was disappointing, and I found the reception staff to be unhelpful and discourteous.

I had to arrange an urgent appointment as my child was unwell for a couple of days. Unfortunately, I was informed that there were no available slots and was directed to seek care at the hospital..

Extremely frustrating experience. Every time I've called at 8am, the automated message indicates I'm beyond position 30 in the queue. After waiting approximately an hour, the message remains..

I attended this medical center today for an eye screening appointment, which was my first visit. Prior to coming, I reviewed the feedback available online, and I found the comments about the..

I attended an eye screening appointment today but arrived ten minutes late due to traffic congestion. The clinician conducting the screening was unwilling to see me, even though there were no..

I recently switched to this practice after leaving my previous GP, where I felt the care provided was inadequate. I had scheduled an appointment for late morning and received a call in the late..

The staff came across as quite abrupt and dismissive during my interactions. Appointments felt hurried, and there was a sense of being rushed through the process. Additionally, I felt the..

Attended an appointment today and found the clinician to be extremely helpful and supportive. They took time to explain my condition and provided clear guidance on how I could manage my symptoms..

The service was disappointing and the staff were unwelcoming. Additionally, when attempting to contact the practice by phone, calls were terminated abruptly.

My family and I have decided to leave this surgery after being registered for four months. We found the reception staff to be unwelcoming and the phlebotomy staff equally unhelpful. We are returning..

The reception staff could be more helpful, and the overall management of the practice appears to need significant improvement.

I have been receiving physiotherapy services at this medical centre for approximately two years. The facility is a spacious, contemporary medical centre that offers excellent accessibility features..