Park Surgery

Unreliable service. Important prescriptions were misplaced on multiple occasions. It requires persistent follow-up with staff to ensure healthcare matters are properly addressed. While I recognise..

I have been a patient at this practice for many years and, given that I work in a similar healthcare setting, I understand the pressures of managing appointment systems. However, I find the current..

I had a negative experience at this practice. I felt my concerns were not taken seriously during my appointment. I was told there was nothing wrong and was directed to seek mental health services..

The surgery experience was quite poor and disappointing overall. There were concerns about how matters were handled that felt like they warranted further review.

The reception and appointment booking team could benefit from additional training. I have experienced ongoing difficulties with them throughout my time as a patient. I received a text message..

Over the past several years, there appear to be considerable enhancements at the practice. Previously, attempting to secure an appointment by calling repeatedly in the mornings would prove..

I have found it difficult to access appointments at this practice. Over the course of a month, I was repeatedly told that no slots were available. When I attended in person, I received conflicting..

I have been attempting to schedule an appointment for an extended period, but have consistently encountered unavailable lines and no available slots.

Would rate lower than one star if possible. Have been attending this practice throughout my life, yet accessing care has become increasingly difficult. The appointment booking process is..

After discovering that the telephone callback system was experiencing difficulties, which ideally should be addressed, I waited for reception to answer in order to book an appointment. I was seen..

I submitted a prescription renewal request on Thursday and visited the pharmacy on Saturday to collect it. The pharmacy staff informed me they had not received the prescription and asked me to..

It is extremely difficult to obtain an appointment at this practice. I am puzzled as to how anyone manages to secure one. While I understand that access was limited during the pandemic, I am..

I wish I had seen these reviews before registering with this practice. My experience has been frustrating. The referral process has been difficult to navigate and the information provided has been..

I was in quite a desperate situation regarding medication today, and the receptionist helped sort everything out for me. They were really amazing! Thank you so much 😊 x

I'm 56 and have been attending this GP surgery since birth, as have my mother who is 86 and my grandparents before her! Like most surgeries nowadays, you need to phone at 8am to secure an..

On multiple occasions when attempting to renew my regular medications, I have encountered difficulties as the repeat prescription system does not appear to have been established properly. This issue..

The medical practice is located on the First floor of the building. The address listed appears to be inaccurate.

I would rate this practice far below one star if possible. I found the service to be extremely poor and unhelpful. I arranged an appointment for my family member, but on multiple occasions they were..

I attempted to register with this practice but encountered significant issues with my medical records transfer. The records from my previous provider were misplaced during the registration process,..

It is difficult to secure an appointment at this practice, and there appears to be limited availability for in-person visits as many consultations are being conducted remotely.