Armley Moor Health Centre
J P. one year ago • From Google
Bad
Reception staff were unhelpful and dismissive throughout
The practice provides a disappointing service experience. The reception team appeared unhelpful and displayed a lack of warmth when interacting with patients. Accessing appointments presents significant difficulties, with availability appearing limited both through online booking systems and telephone lines at the stated times when appointments can be reserved. Attempting to book an appointment early in the morning through the online platform yielded no available slots, and calling later in the day produced the same result. This raises questions about how appointments are allocated throughout the day. The overall impression is that the practice may not prioritise patient access to care. There are concerns about whether some practices operating in the community are meeting the standards expected by regulatory bodies and the health service.
It's quite frustrating that advance appointments for non-urgent matters cannot be scheduled several weeks in advance. There is a non-urgent appointment request form available, but the follow-up..
Armley Moor Health Centre
Natalia B.
I have been attempting to book an appointment for a family member with multiple health concerns who requires urgent medical attention. Despite calling at the start of each day over several..
Armley Moor Health Centre
Debra F.
The practice appears to be understaffed relative to the number of patients they care for. Messages are sent requesting appointments, yet availability is limited, which can result in medication..
Armley Moor Health Centre
Vadims B.
The staff came across as unwelcoming, and I found it extremely difficult to secure an appointment. I was unable to book in a new family member, which was frustrating. I am considering changing my GP..
Armley Moor Health Centre
Graeme L.
The service provided was satisfactory, though finding a parking space proved to be quite challenging.
Armley Moor Health Centre
Clare C.
The front desk staff consistently demonstrate a friendly and supportive demeanor.
Armley Moor Health Centre
Atiq R.
Experienced a lengthy wait time when attempting to book an appointment over the telephone, with no available slot secured following the call.
Armley Moor Health Centre
Nelly e.
I attended my general practice appointment for a health consultation.
Armley Moor Health Centre
Repugnant P.
I had an excellent experience recovering from an incredibly challenging period. The staff were instrumental in helping me through a difficult time when I was struggling significantly. They provided..
Armley Moor Health Centre
Tanya T.
I was a patient at this practice for two decades and consistently found it to be outstanding, considering the broader challenges within the NHS and the demanding workload faced by clinical and..
Armley Moor Health Centre
Rebecca W.
After being on hold for an extended period on the telephone, I was informed that no appointments were available. I found this deeply frustrating. Despite explaining that my child experiences anxiety..
Armley Moor Health Centre
Irene Bendler
Again another horrible experience. Queued up at 7.30am to ensure I would be seen by a doctor. I have severe pain in my abdomen. Had to give a urine sample and then saw a doctor at 9am. I was told I..
Armley Moor Health Centre
Wayne D.
My confidence in this practice has diminished considerably. Obtaining appointments proves extremely challenging, particularly during times of urgent need. The consistent response is always to call..
Armley Moor Health Centre
Aaron W.
My experience at this practice has revealed considerable concerns regarding how communication is managed and how accessible care is for patients relying on their services. Several significant..
Armley Moor Health Centre
Kelly L.