Houghton Regis Medical Centre

The recent appointment booking system has proven to be problematic, as it is difficult to secure an appointment. Additionally, rather than being seen by a GP, patients are often directed to see a..

The reception and telephone staff were not welcoming or courteous during my interactions with them.

I have been attempting to secure an appointment over the past year, however I have frequently encountered difficulties as the practice has consistently indicated that their schedule is at capacity.

I would highly recommend this practice. The clinical staff are very helpful and provide good care. The reception team are also particularly welcoming and demonstrate friendly, helpful behaviour..

I departed from this practice approximately eighteen months into my time as a patient, around a month and a half ago. I have several concerns I would like to address. - I felt the clinical approach..

This practitioner is not recommended. If you have the option to visit an alternative surgery, it would be advisable to do so. Based on this patient's experience, there were concerns about the..

I had a disappointing experience with this general practice.

Disappointing medical practice with significant booking limitations. Advance appointments are not available, and same-day slots are difficult to secure. The reception team's manner was unwelcoming...

I'm uncertain whether these reviews are actually reviewed or given consideration, but I feel compelled to share my concerns regardless. The standard of clinical care provided at this practice is..

The receptionist at the front desk was quite impolite. Staff members with this demeanor are not well-suited to working in a healthcare setting. Interactions with this person left me feeling anxious..

I recently contacted the GP surgery and spoke with a member of staff. During the conversation, I felt that my concerns were not adequately addressed. The staff member interrupted me several times..

I recently had my initial contact with Houghton Regis Medical Centre. I am currently in the process of registering with this surgery and am awaiting my new patient appointment. In the meantime, I..

I genuinely cannot identify any positive aspects of my experience at this practice. I rarely require medical appointments, but following my most recent visit, I have decided not to return and am..

I have been attempting to secure an appointment for approximately a year without success, as availability has consistently been unavailable. I would not suggest this practice to others.

I am very disappointed with the customer service experience at the medical centre. The receptionist's manner was unhelpful and fell short of professional standards. When I contacted the practice to..

Attended an appointment with a nurse practitioner after the GP surgery had no further availability, seeking help for persistent headaches that had lasted nearly two weeks. The practitioner's manner..

I'm giving the reception team member I spoke with a 5-star rating for their exceptional customer service. I didn't manage to obtain their name, though I believe they may be relatively new to the..

This practice has significant issues with its service quality and staff conduct. The reception team and clinicians come across as unwelcoming and dismissive. Obtaining an appointment is very..

I would like to express my sincere gratitude for having my prescription prepared so promptly. I truly value this efficient service. Wishing you all the best.

This medical centre has significant operational challenges. The clinical and administrative teams appear stretched, with inconsistent service standards across different departments. Administrative..