EC

Emily C. 2 years ago • From Google

Rating

Poor

Reception staff were welcoming but appointment felt dismissive

The reception team provided excellent service and I was previously seen by a doctor who administered my regular injections. During my first appointment with a different clinician for a routine weighing, they sat down and discussed my weight, advising me that I needed to lose weight and suggesting I make healthier dietary choices. I felt very uncomfortable during this interaction with a healthcare professional. This was particularly disappointing given that the practice promotes mental health awareness through social media, yet I felt the clinical approach lacked sensitivity to how their comments might affect a patient's wellbeing.

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