MS

Miguel S. one year ago • From Google

Rating

Bad

Reception staff wouldn't let me explain my symptoms

The receptionist was quite dismissive and wouldn't allow me to fully explain my symptoms. The service was disappointing overall. I feel that someone working in a healthcare setting should demonstrate more compassion and understanding. She clearly heard what I was saying, as I was explaining that I needed to see a doctor because I've been unwell for over a week and am experiencing significant breathing difficulties. I felt genuinely disrespected by the interaction. She even suggested that many people are unwell and that my situation wasn't unique, which made me feel my concerns weren't being taken seriously.

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