MG

Mr G. one year ago • From Google

Rating

Bad

Reception staff wouldn't listen to emergency call

I attempted to reach the practice multiple times before my call was answered. When I finally got through, I was told that no appointments were available that day. I explained that my situation was urgent, but was advised to call back the following day. I felt the staff member was dismissive and did not take time to listen to what I needed to discuss. I found this response frustrating given the circumstances.

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