Benfield Park Medical Group

Attended an appointment scheduled for late morning and arrived ahead of time, but found myself waiting considerably longer than expected. After waiting approximately half an hour, I enquired with..

The service provided was good. The clinician was very kind and provided excellent care.

The team were pleasant and welcoming. The facility includes convenient restroom facilities for both adults and children.

I have been experiencing significant difficulties with my mental health, and today matters reached a critical point. Throughout my interaction with the practice, I felt passed between different..

Since the surgery implemented online appointment referrals, the service quality appears to have declined significantly. Obtaining an appointment by telephone has become very difficult, as I..

I have never encountered a general practitioner of this calibre before. This is what healthcare ought to be like.

This is a pleasant practice with a friendly team. However, I have experienced significant difficulties with communication through the reception desk, and there appear to be frequent issues with..

Attended for a routine ultrasound appointment. The wait time was minimal. The staff were welcoming and conducted themselves in a professional manner.

The pharmacy's dispensing service appears to operate at a slower pace than expected. On one occasion, the wait time exceeded thirty minutes despite the prescription having been submitted the day..

Straightforward and convenient appointment scheduling Hygienic and spacious waiting facilities

I switched to this GP practice last year and I really wish I had made the change earlier. They follow through on their promises to contact you, and I recently had an online appointment to discuss..

I was initially hasty in my assessment of this practice, but having been a patient for several months now, I can say they are excellent. They demonstrate impressive attention to detail and maintain..

I attended an appointment yesterday for a medication review. The clinician was absolutely lovely and explained things thoroughly without rushing me. They asked if I had any questions, not just about..

The new appointment booking process feels overly complicated. I attempted to complete the online form but encountered a barrier at the NHS number field, which I wasn't aware I needed. After calling..

Excellent facility. I've attended on multiple occasions for imaging scans and various other concerns. It's a convenient option for minor surgical procedures, offering an alternative to larger..

Wishing everyone at the medical practice a happy Christmas and thank you for your care.

The practice maintains excellent cleanliness standards and the team members are welcoming and approachable.

Excellent medical facility with a genuine commitment to patient care and a compassionate team.

Outstanding practice, regrettably limited to a maximum five-star rating, though the service deserves higher recognition. The care provided was prompt and efficient. I would strongly encourage others..

I have been a patient at this practice since 2014 and until recently, I have been very satisfied with the care provided. However, since the introduction of an online appointment booking system,..